Privacy Policy
Last Updated: November 2024
At B-Pro Consultancy ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and WhatsApp Business communications.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other information you provide when contacting us or subscribing to our services.
- Communication Data: Messages, inquiries, and conversations you have with us via WhatsApp, email, or other communication channels.
- Usage Information: Information about how you interact with our website and services.
- Technical Data: IP address, browser type, device information, and other technical details collected automatically.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To communicate with you about our services, including responding to inquiries and providing customer support
- To send you trading signals, market analysis, and educational content (if you've subscribed)
- To process transactions and manage subscriptions
- To improve our services and develop new features
- To comply with legal obligations and protect our rights
3. WhatsApp Communications
When you communicate with us via WhatsApp Business:
- We collect and store your phone number and message content
- We may use automated systems to respond to common queries
- Your conversations are encrypted end-to-end by WhatsApp
- We do not share your WhatsApp data with third parties for marketing purposes
- You can opt out of WhatsApp communications at any time by sending us a message
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, hosting providers)
- Legal Requirements: When required by law or to protect our rights, property, or safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Object to or restrict the processing of your data
- Withdraw consent at any time (where processing is based on consent)
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +973 XXXX XXXX
- WhatsApp: [Your WhatsApp Business Number]
B-Pro Consultancy
United Kingdom
www.b-pro.uk